Ark Corporation
XO Corner Steadies
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- Available in 25 Inch and 33 Inch extensions
- 1929 Lbs weight rating in 90- Degree Positions
- Non rated stabilizer in 30 and 60degree position
- Comes in Black powder coat with Black zinc finish Or Silver Zinc
- 600hr salt spray tested
- Versatile functionality allows for use as towing gear, acting as a corner steady to stabilize your trailer or a jack to facilitate tire changes
- Can be used with a high lift jack base for extra-wide footprint on soft ground
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I received the second pair of Drop Down Corner Steadies from Order #6840, and unfortunately they arrived in what appears to be used or previously installed condition. The box had been opened, the factory strapping was missing, and the steadies have several deep scratches and signs of prior installation.
The first pair arrived factory sealed and pristine, exactly as expected.
ARK products come at a premium price, and with that premium price I expect a premium product. I purchased these as new, not open-box or returned merchandise. If they had been sold as such and priced accordingly, that would be different.
I am leaving this week for a month-long trip, so replacement is not practical. I will have to install and use them as received.
I also previously emailed ARK regarding this issue and received no response, which only adds to my disappointment given the reputation and premium pricing of your products.
Given the condition of the steadies and the lack of response to my original email, I believe an appropriate adjustment to the purchase price is warranted.
Hi David,
We’re sorry to hear you were disappointed with the condition of the second set of Drop Down Corner Steadies you received. We agree that a product purchased as new should arrive in the condition you would reasonably expect.
We would, however, like to clarify one point regarding the communication. We did respond to your original email on September 4, apologising for the issue and explaining that we believed the incorrect stock may have been sent in error. We also requested photos of the steadies, as there were no images attached to your original email. Unfortunately, it appears our response may not have reached you.
ARK does not re-sell used or previously installed products as new, so the condition you have described is certainly not what we intended you to receive.
We understand that you are now heading away for a month and that arranging a replacement before your trip is not practical. Please enjoy your trip, and when you return, we would be more than happy to work with you directly to resolve this and ensure we put things right.
When you return, please contact our US Sales team directly at ussales@arkcorporation.com, and we’ll be happy to pick this up with you and work towards a resolution.
We appreciate you bringing this to our attention and apologise again for the inconvenience and disappointment caused.
Use them as a replacement on my MDC USA Camper and they fit right up. Noticeably more sturdy, can even lift the wheels off the ground if a tire change is needed.
I installed 2 of these on my 2021 Black Series HQ19. The fitment was great and the "steadies /jacks" work great. I found the new jacks lifted and stabilzed the trailer with ease. I will be buying another pair shortly. Thank you.
I purchased the Ark XO Corner Stedies - 33-inch version - for my MDC XT16HR OGE trailer.
I upgraded to these because the XO Corner Steadies are designed to do more than just stabilize the trailer. They can lift a corner or side of the trailer for wheel maintenance and more aggressive leveling, which is something the original factory steady jacks are not designed to do.
The hole pattern and overall size matched perfectly with the factory welded brackets for the original steady jacks. The only modification I made was enlarging the mounting holes on the XO Corner Steadies so I could reuse the original factory bolts, which are larger than the bolts supplied with the XO Corner Steadies.
On the rear steadies, the XO Corner Steadies do contact the rock bar. I solved this by moving the rock bar forward and using the existing front hole as the rear mounting hole for the bar. This moves the bar forward by only about 4 inches and requires drilling just four new 11 mm holes through the galvanized supports.
Drilling through the supports is slow, but manageable if you take your time. Once completed, the 33-inch XO Corner Steadies fold up perfectly.
Self inflicted problem with 33” steady on Mdc 19 was dealt with grace from Australian Headquarters!